MODULE | WORKLOAD |
Marketing: from traditional to FIGITAL | 8pm |
Phygital Product Marketing Management | 8pm |
Digital Branding and Reputation Management | 8pm |
Pricing in the Marketing Environment | 8pm |
Consumer Behavior – From Neuromarketing to Memorable Connections | 8pm |
Marketing Intelligence: From Market Research to Data Insights | 8pm |
Design Thinking and Creativity | 8pm |
Growth Marketing | 8pm |
Inbound Marketing: Copywriting and Content Marketing with SEO Strategies | 8pm |
E-commerce and Sales Lead Management | 8pm |
Artificial Intelligence and Tech Enablers for Marketing 6.0 | 8pm |
Business Analytics and Intelligence with Power BI | 8pm |
Omnichannel Strategies and Digital Trade Marketing | 8pm |
Performance Analytics on Advertising Platforms | 8pm |
Phygital Influencers and Influencer Marketing | 8pm |
Project Management and Innovation: Prototyping and Pivoting applied to Marketing | 8pm |
Legal aspects in consumer relations | 8pm |
Gamification through Storytelling | 8pm |
TOTAL WORKLOAD | 360 h |
Marketing: from traditional to FIGITAL
Basic concepts of Marketing to Digital Marketing; The evolution of marketing (Eras from Marketing 1.0 to 6.0); How to combine technology and humanity in today's marketing; The elements of Marketing 6.0; Success Stories; Practical applications.
Phygital Product Marketing Management
Concepts and fundamentals of product management. Product thinking mindset: Product vs. Project mindset. Product life cycle. Role of the product manager. Business trends in the digital economy. Agile methods as a tool in product management. Co-creation (collabs) with customers/partners/players. Product management in practice. Product portfolio management. Support tools in product management. Roles and leadership in Product Management.
Digital Branding and Reputation Management
What is Branding?; Practical applications of branding?; Brand positioning and purpose; Functions of Branding in digital; Tone of Voice; Brand persona, brand identity; Case studies of international, national, regional and local brands using Branding as a strategy; Practical tools. Crisis management and management; Definition of models and construction of planning for crisis management and management of future plans to strengthen and protect the brand in the online environment.
Pricing in the Marketing Environment
Cost concepts, classifications and nomenclatures; departmentalization and cost centers; definition of allocation bases and methodology for applying indirect costs; direct material costs; labor costs; activity-based costing; Cost, Volume and Profit Analysis; break-even point, Effects of Taxes on costs and prices, pricing (Contribution Margin, Markup, Price Research, Profit-based Formula, Unit Cost). Decision to accept or reject a proposal. Price decision for a competition. Price decision considering sales volume and targeted profit. Effects of wages, taxes, provisions, social charges and benefits on costs and prices. Integration between theory and experience of professional practice.
Consumer Behavior – From Neuromarketing to Memorable Connections
Theories and models for understanding consumer behavior. The purchasing decision-making process. Consumption and advertising. The purchasing roles. Analysis of psychological processes. Theory, concepts, and variables that lead individuals to choose and purchase consumer goods. Overview of consumer behavior (CB); Historical and epistemological bases; integrative models of consumer behavior; heuristic processes and latent variables in the purchasing decision-making process; situational and motivational variables and brand preferences. Theoretical models from a behavioral perspective.
Marketing Intelligence: From Market Research to Data Insights
Market research concepts and methodology. Market research objectives. Types, characteristics and uses of research. Quantitative and qualitative research. Statistics applied to market research. Market research plan. Applications of market research to the online environment. Marketing Analytics concepts and applications. Data Science, Big Data and Machine Learning applied to product, content and business development.
Design Thinking and Creativity
New tools for business modeling: Design Thinking.
What is Design Thinking?; Best practices to change this mindset in organizations; How to apply Design Thinking to local and regional businesses? Agile Management. Agile Life Cycle. Concept, Pillars, Life Cycle and Values of Scrum. Product Backlog and Sprint Backlog. Sprints planning. Daily Scrum. Sprint Review. Sprint Retrospective.
Growth Marketing
What is Growth? General Concepts. Professional Profile. Growth Teams. Pirate Funnel. Growth Cycles. Traction Channels. Metrics and Indicators. Success Stories. Practical Applications.
Inbound Marketing: Copywriting and Content Marketing with SEO Strategies
What is Inbound Marketing?; Inbound vs. Outbound?; Inbound Marketing best practices in content curation, production and evaluation; Buyer and Brand Persona; Sales Funnel and Consumer Journey; What is SEO?, SEO elements and structures internal to the website, elements and structures external to the website. The website as a service. SEO best practices.
E-commerce and Sales Lead Management
The course addresses the aspects of digital commerce and the transformation required within an organization to face the new challenges of using digital technologies in business, especially in online models. The mindset, characteristics and trends aimed at leveraging business or creating businesses are the current challenges of any organization and technical knowledge that will boost the careers of new professionals. Concepts and strategies are presented with a focus on E-Commerce, Lead Management and Data Analysis for decision-making, as well as examples of radical and incremental innovation, through cases of companies that have achieved results in their digital businesses. Analyze the economic impacts, behavioral characteristics and new ways in which consumers (B2C, B2B, B2B2C and D2C) interact, in addition to best practices.
Artificial Intelligence and Tech Enablers for Marketing 6.0
Artificial Intelligence, Machine Learning, IoT, Wearables, Virtual Reality, Augmented Reality, Metaverse, Blockchain, applications available on the market.
Business Analytics and Intelligence with Power BI
The course addresses aspects of intelligence and competitive strategy, addressing the organizational context and the discipline of intelligence as an essential resource for managing risks and opportunities to achieve strategic objectives, through understanding its insertion in the different business processes, what are the models and requirements for establishing an intelligence system consistent with the characteristics of the organization, techniques for directing or conducting intelligence; the intelligence cycle. Fundamentals of competitive strategy, mapping the competitive environment, formulation, generic strategies and strategy analysis tools. Enables learning about the company's positioning in the competitive environment.
Omnichannel Strategies and Digital Trade Marketing
Concepts and practices related to the integration of sales channels, as well as marketing concepts, strategies and techniques used in the omnichannel environment, in physical retail and e-commerce. Creation of differentiated shopping experiences, integration of trade marketing strategies, digital trade marketing and e-commerce. Data analysis in the omnichannel strategy to evaluate the customer experience in omnichannel. Use of AI in marketing strategies and development of customer loyalty strategies, among others. Trends and challenges of marketing in the retail environment.
Performance Analytics on Advertising Platforms
Concepts of Advertising Platforms that exist today. Understand how platforms can boost your business.
Develop paid traffic strategies on each platform such as: ad formats, target audience segmentation, campaign optimization and results measurement.
Phygital Influencers and Influencer Marketing
Influencer Marketing, what is it?, Let's talk about Experiential Marketing?, Plan your campaign correctly, Choosing Influencers, Briefing: the power of a good script, Experience plus Influence, Trends in Influence, Networking: the soul of the business, Public Relations plus Press Office, Connecting brands to influencers, The Power of Personal Marketing in Influence, Success stories.
Project Management and Innovation: Prototyping and Pivoting applied to Marketing
Principles of project management and innovation. Identifying, developing and selecting projects. Defining scope, quality, responsibility and sequence of activities. Determining costs, budget and added value to the project. The project manager and team. Organizational structure of project management. Dimensions of creativity and blockages. Types and culture of innovation. Innovation and change management. Identifying opportunities and creating an efficient Business Plan.
Legal aspects in consumer relations
Consumer rights to information. Applicability of the provisions of the consumer protection code to sales professionals. Fundamental principles of consumer relations. Consumer relations: consumer, supplier, product and service. Basic consumer rights. Consumer databases and records. Information security and privacy. Civil and criminal liabilities of the supplier in consumer relations. Commercial practices. Offer. Advertising. Abusive practices. Fundamental aspects of contractual protection. Adhesion contracts. Abusive clauses. Administrative sanctions. Consumer protection in court – individual and collective aspects. Integration between theory and experience of professional practice.
Gamification through Storytelling
Games, society and market. Gamification and business. Game elements and applicability. Theory of fun and the magic circle. Playful universe, rules and decision making. Motivation and competitive behavior. Engagement strategies in the production of playful experiences. Competition, learning, escape from reality and social interaction. Storytelling in the promotion of products from the creative industry. What is copy? What are the most used mental triggers? How to create texts that sell? What is the creative process for copy? Gamification and perspectives. Case studies and prototyping.